Your
Privacy
Our Priority
PRIVACY POLICY
Last Updated: 10-04-2025
Crypto Recovery / Cryptorecovery / Cryptorecovery.com (Legal entity: Bink Online), The Netherlands, is the Data Controller responsible for the processing of personal data as described in this Privacy Policy.
We are committed to safeguarding your privacy and ensuring that your personal information is handled securely, transparently, and with the utmost care. This statement outlines how we collect, use, and protect your personal data when you interact with Cryptorecovery.com.
Contact Information
Website: https://www.cryptorecovery.com
Address:
Phone:
Email: info@cryptorecovery.com
Personal Data We Collect
Crypto Recovery processes personal data you provide directly or indirectly through the use of our services. This may include:
- Full name
- Address details (if required)
- Phone number
- Email address
- Information you actively provide (e.g., through accounts, emails, or calls)
- Location data (e.g., via Google Analytics)
- Activity and interaction data on our website
Why We Collect and Use Your Data
We process your personal information for purposes including:
- Processing payments
- Sending newsletters, updates, or e-books
- Contacting you when necessary to deliver our services
- Informing you about service or product changes
- Enabling account creation and management
- Delivering goods and services you request
- Improving our website and tailoring services to your preferences
Additionally, certain data is processed to comply with legal obligations (such as tax requirements).
Automated Decision-Making
We do not engage in automated decision-making that may significantly affect you. All decisions are made with human oversight.
Data Retention
We retain your personal data for as long as necessary to provide our services. Some information must be kept to comply with legal and tax obligations.
- You may request the deletion of your personal data at any time.
- If no legal restrictions apply, we will remove your data promptly and confirm deletion.
- Essential login or account details may be stored unless specifically requested otherwise, to ensure continued support.
Sharing of Personal Data
Crypto Recovers does not sell your personal data. We may only share it when:
- It is necessary to fulfill our agreement with you
- We have a legitimate business interest (e.g., customer support)
- We are legally required to do so
Where third-party processors are involved, we ensure they meet strict standards of data security and confidentiality.
Cookies and Tracking Technologies
Our website uses technical, functional, and analytical cookies that do not compromise your privacy. These cookies help the website function properly, remember your preferences, and improve user experience.
You can opt out by adjusting your browser settings to block cookies or delete previously stored data.
Your Rights
As a user, you have the right to:
- Access, correct, or delete your personal data
- Withdraw your consent to processing
- Object to data processing
- Request data portability (receive your data in a machine-readable format)
To exercise these rights, contact us at info@cryptorecovers.com. For sensitive requests, we may ask for proof of identity (with personal details such as your photo, MRZ, passport number, and BSN obscured).
We aim to respond within 30 days. If additional time is required, you will be notified (up to a maximum of 90 days).
Complaints
You also have the right to file a complaint with the Dutch Data Protection Authority (DPA).
Submit a complaint here.
Data Security
We take data protection seriously. Crypto Recovery applies strict measures to prevent unauthorized access, loss, misuse, disclosure, or alteration of your personal information.
If you believe your data is not secure or suspect misuse, please contact us immediately at info@cryptorecovery.com.